Words From Our Customers

31st January 2018

Thank You

Since we started trading over 15 years ago, we have put our customers at the heart of our business. Providing exceptional customer service is important to us and we feel it is the reason for our continued success.

People often ask how we do it. It’s very simple. We try to make every point at which the customer interacts with Lancaster Printing as easy as possible, whether they’re using our website, sending an email or speaking to us over the phone. We provide advice on all stages of the process and reply in a timely manner. This, coupled with our extensive industry knowledge allows us to build strong, lasting relationships with our customers.

And it’s always good to get confirmation of this. This is some of the feedback left over the last few days.

“Delighted with my order. I ordered a large amount of snap on wristbands in kids’ sizes and in one colour print. They arrived very quickly as stated during the communication which was brilliant. Carrie was my contact. I picked Lancaster Printing from the search bar and was not disappointed. The product was perfect and all in all from the word go they were fabulous. Thank you Lancaster Printing.”

~ Paul, Pets at Home

“The product was perfect for what we required. Artwork was applied accurately, colours were vivid and text was sharp. The whole process was simple with a great level of communication from Carrie who ensured that we had the product ready to go in good time for our event.”

~ Sean

“The bands came as exactly what the proof showed, very satisfied with the final product. Delivery was early and customer service excellent. Thank you very much.”

~ Gemma

A big thank you for the lovely feedback. It’s always good to know what we’re getting right. And thank you to all our customers for your loyal support.

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